Comments for CCPRO

Comment on When Social Media Goes Sour by Scott Crow

Scott Crow — Fri, 23 Sep 2011 18:22:07 +0000

Good post! Timely, too, as I noticed a thread on the PIO listserv about this very topic today. The linked blog has some solid practices. The hardest part is when a post doesn’t fall into a neat category (jerk, clueless, whiner, etc.). That requires more work in responding. But it can be worth it, especially if the poster is sincerely interested in engagement.

Comment on Crisis Communication Response Success by Tim Leong

Tim Leong — Thu, 28 Jul 2011 20:57:13 +0000

This article reaffirms my believe that when hit with a potentially negative story, it is better to get out if front of it as soon as possible. I also feel strongly that the public is OK that sometimes mistakes happen, but it is what the institution does following acknowledgement of the error that is critical. My triangle of messages that I keep in front of me on my desk is to apologize, provide solutions (so that this doesn’t happen again), and give the elevator speech (why we are so good, etc). If I can’t fill in these messages, I better not step up to the microphone…

Comment on Hi. My name is Amber. And I am a commahawk. by Scott Crow

Scott Crow — Tue, 19 Jul 2011 22:36:16 +0000

LOL! True story: while working in journalism, the farm editor one day ran a story on Angus cows, a piece that was dutifully run through the spell-checker prior to publication. Too bad the “g” was dropped in the breed name.

Comment on Hi. My name is Amber. And I am a commahawk. by Peter Anning

Peter Anning — Tue, 19 Jul 2011 22:30:15 +0000

We had a CCPRO Bay Area ‘end of summer’ gathering a few years back where the topic of common typos came up. We all enjoy working with studnets! Especially those who work with laptop commuters. And auto-correct spelling is NOT helping!

Comment on 2011 CCPRO Conference is History! by Karin Marriott

Karin Marriott — Thu, 28 Apr 2011 05:18:11 +0000

I attended my first CCPRO conference 3 years ago and have come to them every year since then. The expertise of those at the conference, whether they are presenters or guests, is amazing. I always come back refreshed, inspired and full of new ideas.

Comment on Yeah, We’re Stressed by Paula Green

Paula Green — Tue, 26 Apr 2011 20:06:34 +0000

That explains a lot!

Comment on Welcome to the New CCPRO Website and Blog! by Ann Garten

Ann Garten — Tue, 26 Apr 2011 19:36:14 +0000

this is great info – I will add to my list to check on a regular basis – suggest my colleagues do the same
thank you CCPRO

Comment on 2011 CCPRO Conference is History! by Tim Leong

Tim Leong — Tue, 26 Apr 2011 18:50:23 +0000

I found the best value I got from the conference was the time spent with my colleagues to talk about the challenges we faced, and obtain new ideas or suggestions on how to handle challenging issues. The CCPRO conference is really an important opportunity for us to get together and reinvigorate, recalibrate, and renew. I know we will all be given tighter budgets next year, but do not drop your participation at next year’s conference without a fight!

Comment on Yeah, We’re Stressed by Tim Leong

Tim Leong — Tue, 26 Apr 2011 18:47:18 +0000

What I find interesting is that our job is higher on the stress list that the CEOs we support. Either we are underpaid for our work, or maybe we have a problem in worrying about the little things too much?

Comment on Welcome to the New CCPRO Website and Blog! by John Lewallen

John Lewallen — Wed, 20 Apr 2011 23:04:35 +0000

CCPRO DESIGNERS BLOG: http://designstir.wordpress.com/